How to Send and Receive Large Files Using ShareFile
Internally and Externally
1 Help Desk Support
From the eDashboard click on the “Help Desk Support” Button in the left hand navigation bar.
2 Sharefile.com
At the Cloud9 site type “http://sharefile.com” into the browser.
3 Sign In
Click Sign in from the Pop Up Window
4 User Details
You will be prompted for your user name and password. Enter them and click “Sign In” below.
5 File Box
You will always enter the eDashboard in the “File Box” folder. This is where uploaded files arrive.
6 Click Request
You may not drag and drop files directly. In order to upload files to the eDashboard, a link must be used. Click “Request” to send yourself or someone else an upload link.
7 Click to Upload
The link will be sent to the email address specified. Just click the “Click here to upload files” link in the email.
8 Browse Files
This will open the drag and drop interface. Now you can add files to the eDashboard by either dragging them to the interface or by clicking “Browse files” and then selecting the ones you want to upload.
9 Confirmation Screen
Once you have successfully completed the upload, you will see a confirmation screen.
10 Return to File Box
You can now return to the “File Box” folder, and you will see your document near the top of the list of files in the folder.
11 Desktop Access
You can move the file to any folder on the eDashboard in the same way you would on your own desktop.
Anyone with authorized access can now access the file on the eDashboard.
Anyone with authorized access can now access the file on the eDashboard.
12 Log Out
When you are finished using ShareFile, be sure to “Log Out” by using the link in the top right of the screen.